Improving Efficiency and Customer Experience with Value-Added Services

Astronaut putting bow on package, representing value-added services in 3PL fulfillment

Today’s customers expect more from every delivery. From special packaging to subscription-ready kitting, value-added services transform fulfillment into a competitive edge. When managed well, these services improve accuracy and enhance customer satisfaction, turning the “value add” into real bottom-line impact.

Can your 3PL (really) handle custom packaging?

custom packaging items including packing tape with branded patterns on a tabletop

Ecommerce brands love the idea of offering the ultimate unboxing experience—not to mention receiving one. But what does custom packaging demand from your ecommerce fulfillment strategy?  It’s easy to get distracted by the frills and bows (sometimes literally) and forget about the complexity that custom packaging and kitting brings to your fulfillment operation. But for … Read more

Curated Subscriptions: Benefits and Challenges for Your Fulfillment Strategy

subscription box with wellness bath and beauty products

What is a curated subscription? Curated subscriptions are a type of subscription service where a brand selects a group of products for a customer based on their preferences on a set schedule, such as on a monthly or quarterly basis. The purpose of the curated subscription model is to offer consumers a way to personalize … Read more

Kitting in eCommerce: What it is and How it Streamlines Fulfillment

products in cardboard boxes being kitted in a fulfillment center

‘Kitting’ or inventory kitting is where multiple products are collected and grouped together to sell and market a new product via your online store. To ensure hassle-free eCommerce fulfillment, kitted products will typically be assembled ahead of customer orders being placed, including any specialized packaging or inserts that the kit requires. This way, warehouse staff … Read more