Mike O'Brien

Mike O’Brien is a freelance writer covering logistics, supply chain and transportation. He has been a business writer in a career spanning four decades, including stints in marketing, public relations, journalism and trade publishing. Past work includes media relations for a concert promoter, research analyst covering corporate e-learning, and newspaper reporter.
Two delivery men carrying a box next to a delivery van, representing white glove delivery

White glove delivery services are redefining final mile performance for brands shipping high-value, oversized, and complex products. From in-home placement and installation to packaging removal and real-time communication, premium delivery is becoming a strategic differentiator. Learn why brands are investing in a structured, technology-enabled white glove approach.

Man with delivery van and packages, representing last-mile delivery

Last-mile delivery is no longer just a cost to manage but a competitive battleground. In 2026, leading brands and 3PLs are rethinking network design, proximity, and data-driven execution to deliver faster, smarter, and more profitable customer experiences without overpromising or overspending.