3PL Value-Added Services for Ecommerce Brands

Ecommerce fulfillment is more than getting customer orders from point A to point B. That’s why Kase delivers 3PL value-added services that let you enable customization at every touchpoint of your operations. Exceed customer satisfaction and drive brand loyalty by creating an exceptional, value-added fulfillment experience.

Satisfaction delivered

Each Kase value-added service is designed to enhance the overall order fulfillment experience without the operational headaches.

Kitting & bundling

Craft curated product sets and special offers to entice customers and increase average order value. Our team handles assembly and packaging, so you can focus on creating irresistible combinations.

Custom-branded packaging design

Leave a lasting impression with every unboxing. Use branded boxes, inserts, custom tissue paper, and more to reinforce your brand identity.

Returns management

Turn returns into repeat purchases. Our integration with Loop makes the return process smooth for your customers, while our team ensures items are quickly restocked or processed according to your needs. A seamless returns experience protects customer loyalty while reducing operational friction.

Custom labeling

Seamlessly comply with unique retailer regulations. As value-added logistics providers, we can apply custom labels to your products, ensuring accurate information and a polished look.

Efficient inventory management

Manage excess inventory or imperfect products efficiently. We offer disposal services for unwanted items and product rework options to get damaged or returned products back on warehouse shelves.

Sorting & inspection services

Ensure the quality and accuracy of your inventory. Our value-added services include meticulous product quality control processes, guaranteeing your products will reach your customers in pristine condition.

Kase has been an essential part of our supply chain since day one, with highly organized assembly projects and precise execution, we were able to effectively and efficiently kit the best possible components into one final product.”

Nichola Gray
COO of Kate Mcleod

“Kase saved us a lot of time, energy, and effort. The ability to translate their experience to our business model is the epitome of a great partnership.”

Nick Noble, COO & Co-Founder
Matcha.com

Your brand, your vision

Every brand is unique. That’s why we offer value-added services that are fully customizable to align with your look, feel, and brand requirements. Our intuitive platform and dedicated account managers make it easy to tailor your ecommerce operations.

Technology that adds value at every stage

Our technology seamlessly integrates with your existing ecommerce platform and other key tools. This means you have complete visibility and control over your inventory, orders, and value-added services—all from a single, user-friendly dashboard.

Frequently Asked Questions

What are “value-added services” (VAS) in fulfillment?

VAS are supplementary operations that go beyond standard pick-pack-ship. Things like kitting, custom packaging, labeling, inspection, returns management, rework, and more. Value-added 3PL services help brands differentiate through better presentation, compliance, and customer experience.

Which value-added services does Kase offer?

Kase supports a full suite of VAS, including:

Kitting & bundling of products into curated sets
Custom-branded packaging, inserts, and tissue
Easy returns processing and restock logic
Custom labeling (for retailer compliance or branding)
Sorting, inspection, and quality control
Product rework or remanufacture of damaged/returned items
Disposal or disposal services for unwanted inventory

Can I choose which VAS Kase provides, or mix and match?

Yes. Kase’s logistics value-added services are fully customizable. You can pick the services that match your brand and product complexity, as well as meet customer expectations.

How does VAS impact fulfillment speed and cost?

Value-added operations do add labor and handling time. But because Kase’s tech + operations are integrated, these functions can be streamlined to minimize delay and deliver cost savings by avoiding rework and costly fulfillment missteps.

Is it possible to automate when a product needs special treatment (e.g. custom labeling)?

Yes. You can configure logic rules through the Kase fulfillment platform so that orders with certain SKUs, destinations, or channels trigger specific VAS (e.g. apply a specific label, insert, or inspection) without manual intervention.

How do returns and rework services work under VAS?

Returned items can be inspected, repaired or reworked, and restocked as sellable inventory. Items damaged beyond repair can be flagged for disposal or liquidation. Kase integrates with reverse logistics platforms (e.g. Loop) to streamline this flow.

Can 3PL value-added services help me comply with retailer or marketplace requirements?

Yes. Custom labeling, repackaging, barcode relabeling, and packaging adjustments can all help meet the varied standards of different retailers or channels.

How does Kase maintain quality and minimize errors in VAS operations?

Through structured quality control workflows, inspection stations, and system checks. Kase’s team monitors VAS operations closely to ensure accuracy, consistency, and that branded standards are met.

At what stage of growth should a brand consider adding VAS?

When a brand is looking to elevate the unboxing experience, reduce returns, or manage product complexity (bundles, components). Even smaller brands can benefit from some VAS.

How do I get started with VAS at Kase?

During onboarding, Kase account and operations team will map which value-added warehousing services you need, define rules and SOPs, integrate them into your systems, and test workflows before going live.

Get started today

Ready to discover how Kase’s value-added services can transform your fulfillment operation? Contact us today and let our fulfillment experts guide you toward a more efficient, customer-centric approach.