When an online order can be placed in just a few clicks, it’s easy for customers to forget what needs to happen behind the scenes to get their package delivered. Services like overnight shipping and same-day delivery are not only expensive – they’re also very demanding operationally for ecommerce brands. When it feels like all … Read more
[Updated post from June 10, 2022] Shoppers want their orders ASAP. Giants like Amazon and Walmart have made 2-day shipping the norm for customers – and Express services play a crucial role in meeting and exceeding these expectations. With same-day delivery becoming increasingly commonplace, the expectation to offer fast delivery speeds has customers feeling more … Read more
They always say that putting all your eggs in one basket is never a good idea. So, why do it with ecommerce shipping? While sticking with USPS or FedEx can feel like a weight off your mind, having no sway over changes in T&Cs, delivery destinations, or rising shipping rates is a massive disadvantage for … Read more
Discover how to manage expedited shipping in ecommerce. Learn strategies to balance speed and cost, and satisfy customers without sacrificing your margins.
April marked the month that a fresh round of delivery area surcharges kicked in for FedEx and UPS shippers. Together, FedEx and UPS are adding a delivery area surcharge to a combined total of 82 ZIP codes, mostly within major urban areas like Boston, Chicago, and Los Angeles. Together, this affects nearly 1% of the … Read more
Kase™ empowers exceptional customer experiences through seamless, end-to-end logistics solutions.