When an online order can be placed in just a few clicks, it’s easy for customers to forget what needs to happen behind the scenes to get their package delivered. Services like overnight shipping and same-day delivery are not only expensive – they’re also very demanding operationally for ecommerce brands. When it feels like all … Read more
As same-day delivery becomes more widely available, ecommerce brands are under increased pressure to achieve rapid delivery timeframes for customer orders. By 2027, the same-day delivery market is forecast to hit $26.4 billion in value. However, this puts ecommerce businesses in a tough position; not offering rapid delivery timeframes can jeopardize customer acquisition and retention. … Read more
[Updated post from June 10, 2022] Shoppers want their orders ASAP. Giants like Amazon and Walmart have made 2-day shipping the norm for customers – and Express services play a crucial role in meeting and exceeding these expectations. With same-day delivery becoming increasingly commonplace, the expectation to offer fast delivery speeds has customers feeling more … Read more
Discover how to manage expedited shipping in ecommerce. Learn strategies to balance speed and cost, and satisfy customers without sacrificing your margins.
April marked the month that a fresh round of delivery area surcharges kicked in for FedEx and UPS shippers. Together, FedEx and UPS are adding a delivery area surcharge to a combined total of 82 ZIP codes, mostly within major urban areas like Boston, Chicago, and Los Angeles. Together, this affects nearly 1% of the … Read more
In an ideal world, all of your customers would receive their online purchase mere hours after placing it, giving your ecommerce business a serious edge in a crowded market. In reality, same-day delivery continues to be the domain of nationwide retailers who have the resources to build massive fulfillment networks and reach customers wherever they … Read more
Kase™ empowers exceptional customer experiences through seamless, end-to-end logistics solutions.