Beth Owens 
In the zone or out of zone? When it comes to ecommerce shipping, knowing how shipping zones affect the cost of each delivery is a major consideration. Where you ship from, how you ship, and which shipping service you use will have a major impact on how shipping zones influence the shipping rates you pay. … Read more
When an online order can be placed in just a few clicks, it’s easy for customers to forget what needs to happen behind the scenes to get their package delivered. Services like overnight shipping and same-day delivery are not only expensive – they’re also very demanding operationally for ecommerce brands. When it feels like all … Read more
As same-day delivery becomes more widely available, ecommerce brands are under increased pressure to achieve rapid delivery timeframes for customer orders. By 2027, the same-day delivery market is forecast to hit $26.4 billion in value. However, this puts ecommerce businesses in a tough position; not offering rapid delivery timeframes can jeopardize customer acquisition and retention. … Read more
Ecommerce order fulfillment is an essential ingredient of a successful ecommerce brand – but fulfillment isn’t what drives merchants to join the space and start selling. So, it’s not surprising that many ecommerce businesses hit a ceiling, where managing the fulfillment process in-house is no longer paying dividends. So, what are the benefits of outsourcing … Read more
Direct to consumer, DTC, D2C… there are 101 terms to describe the process of selling to the end customer and managing every stage of the customer experience. The aspect that usually gets overlooked? Direct to consumer fulfillment. Managing the entire process of order fulfillment – from order management to delivery on your customer’s doorstep – … Read more
They always say that putting all your eggs in one basket is never a good idea. So, why do it with ecommerce shipping? While sticking with USPS or FedEx can feel like a weight off your mind, having no sway over changes in T&Cs, delivery destinations, or rising shipping rates is a massive disadvantage for … Read more
Discover how to manage expedited shipping in ecommerce. Learn strategies to balance speed and cost, and satisfy customers without sacrificing your margins.
How many SKUs is too many? This is a tough question to answer in ecommerce, as different product categories have diverse characteristics and associated shopping behaviors. This is what shapes the number of SKUs needed to attract customers and ensure healthy levels of demand. But while a diverse and dynamic SKU base can drive profitability … Read more
April marked the month that a fresh round of delivery area surcharges kicked in for FedEx and UPS shippers. Together, FedEx and UPS are adding a delivery area surcharge to a combined total of 82 ZIP codes, mostly within major urban areas like Boston, Chicago, and Los Angeles. Together, this affects nearly 1% of the … Read more
Do fulfillment companies really take care of my brand? Can I keep self-fulfilling offers effectively? Does fulfillment location matter? Just like any industry, eCommerce fulfillment is rife with common myths and misconceptions that cause confusion at best – and stifle growth at their worst. In this blog, we’re going to tackle a few of the … Read more
Kase™ empowers exceptional customer experiences through seamless, end-to-end logistics solutions.