Peak Season Survey: Retailer Sentiment

As retailers prepare for peak, many are facing the same challenge: growing operational complexity paired with shrinking margin for error.

Not only this, but 79% of retail leaders expect to be forced into reactive decisions when peak volume spikes, despite planning earlier than ever before.

Our latest industry report surveyed 328 retail and ecommerce leaders to better understand the gaps brands are racing to fix before the holiday season.

Inside, you’ll learn:

• The top operational risks retailers expect during peak
• Where fulfillment gaps still exist
• How brands are approaching inventory, labor, and carrier strategy
• The technologies and operational changes retailers are prioritizing