The only guaranteed interaction with your brand after purchase? The unboxing experience. With each package that arrives at a customer’s doorstep, there’s an opportunity to leave a lasting impression and foster brand loyalty. Retailers that aren’t taking advantage of this pivotal moment may miss the chance to impact engagement. Highly successful ecommerce brands like Glossier, … Read more
As the days become shorter and the weather cooler, shoppers begin to put their holiday spending hats on. One of the major shopping events of the year is only a few weeks away—Black Friday, Cyber Monday (BFCM). From there, the peak shopping season truly begins with a month of excited consumers engaging in a tremendous … Read more
Peak season is rapidly approaching, which often brings a healthy mix of anticipation and anxiety for ecommerce brands. While the holidays offer an incredible opportunity to expand reach and boost sales, the pressure is on as customer expectations for a positive experience are at an all-time high. But, not to worry. We’ve got you covered! … Read more
Discover how to manage expedited shipping in ecommerce. Learn strategies to balance speed and cost, and satisfy customers without sacrificing your margins.
Choosing the correct shipping supplies for your ecommerce shipments affects everything from shipping costs to whether or not items will arrive safely at the customer’s doorstep (and whether your business will foot the bill for replacement items!) If a customer receives a broken item, they may never shop from your brand again. In sum, poor … Read more
Picture this: you’ve had your eye on a new pair of jeans from your favorite shop for weeks. You finally decided to bite the bullet and purchase them. You head to the checkout, only to get an email a few hours later – they’re completely out of stock. It’s a double whammy – no new … Read more
What are Fulfillment Services? You’ve done the hard part and made the sale. To complete an exceptional customer experience, you need to ensure your product reaches its destination when the customer expects it. Shipping fulfillment services allow you to spend more of your time on the things you love, such as developing new products and … Read more
Do fulfillment companies really take care of my brand? Can I keep self-fulfilling offers effectively? Does fulfillment location matter? Just like any industry, eCommerce fulfillment is rife with common myths and misconceptions that cause confusion at best – and stifle growth at their worst. In this blog, we’re going to tackle a few of the … Read more
While most people are settling into the relaxing rhythms of summer, not everyone is in vacation mode. For ecommerce retailers, this isn’t downtime. It’s go time. With back-to-school season in full swing, every day counts. But as the first day of class creeps closer on the calendar, customers tend to go into panic mode. This … Read more
The biggest costs of self-fulfillment aren’t what happens, but what doesn’t happen. A strong brand, memorable marketing, and loyal customers will set an ecommerce business apart in a highly saturated market. But if you’re spending all of your time troubleshooting logistics problems and making sure orders get from A to B, you have less time … Read more
Kase™ empowers exceptional customer experiences through seamless, end-to-end logistics solutions.